Shipping policy

🚚 Shipping Coverage
We currently deliver across:
- Dubai
- Sharjah  
- Ajman    
- Umm Al Quwain
- Ras Al-Khaimah

- Other UAE regions (on request)

⏱️ Delivery Time
- Orders confirmed before 2:00 PM: Same-day or next-day delivery  
- Orders after 2:00 PM: Delivered the next business day  
- No deliveries on public holidays unless pre-arranged

💰 Shipping Charges
- Free delivery for B2B/bulk orders  
- Small orders may include a delivery fee (depending on location)

📞 Order Confirmation
- All orders are confirmed by phone or WhatsApp before dispatch  
- Please ensure your contact number and address are correct

🔄 Returns/Issues
- Report any delivery issues within 24 hours of receiving your order  
- Perishable items are not eligible for return unless damaged or incorrect